Here at Tropic Breeze we pride ourselves on offering excellent customer service from start to finish. Below are just a few of the comments recorded on recent client surveys.
100% of clients rated our service as excellent or very good.
98% of clients rated our knowledge as excellent or very good.
98% of clients rated our attention to detail as excellent or very good.
99% of clients would recommend Tropic Breeze to a friend or family members.
(Survey Results correct as of 31 August 2022)
"Quick response, knowledgeable, price & "the personal touch" - Julie, August 2022
"We had previously booked and due to Covid the trip moved twice and we then cancelled ourselves. Tropic Breeze were very understanding throughout the whole process during what was a very unsettled time for everyone. We checked one other company's prices but there was little reason not to go back with Tropic Breeze" - Louise, August 2022
"Always brilliant service and understanding of what we want on our holidays" - Heather, August 2022
"Great customer service, now used tropic breeze a few times and always been extremely helpful & very quick to respond. Great job!" - Joanne, August 2022
"Having previously booked a holiday with Tropic Breeze we found them easy and helpful with good knowledge of the properties and islands so decided to use them again" - Carol, July 2022
"I want to thank Katie for everything she did for us in finding and booking our holiday. We were very indecisive and kept changing our mind but she was always happy to help." - Suzanne, June 2022
"Trish has been fantastic in helping us to get our holiday booked. She has made the whole challenge of sorting out a family holiday really smooth and has always been available to answer any queries" - Rachel, May 2022
"I felt Kate had a genuine interest in securing the ideal holiday for us. We never felt under any pressure to book and Kate responded quickly and professionaly to any queries that we had" - John, May 2022
"We feel so fortunate to have found Jo and Tropic Breeze. She has never failed to help us and support us through the minefield of booking a holiday" - Elizabeth, April 2022
"Its great to be able to talk to a true professional whose knowledge of the market ensures a complete match with my requirements" - Michael, April 2022
"Kate was a delight to deal with. She listened carefully to our initially vague requirements and came up with a brilliant list of options. This experience with Tropic Breeze will ensure that we book with you again" - Susue, April 2022
"Excellent, friendly service. Nothing is too much trouble. Great company and worked so hard during cancellations in the pandemic. Very patient in changing dates many times and I never lost any money. Would always use them for the Caribbean" - Teresa, April 2022
"Can always speak to someone on the phone. No call centre. Extremely price competitive. Do not know why you would even consider using anyone else" - Peter, April 2022
"A first class service with friendly helpful personnel and very good price. Highly recommend" - Sue, March 2022
"Kate was very helpful. Very good service, quick response and competitive price" - Ann, March 2022
"On first engagement with Trish I felt like a valued customer and she just knew the answers and made me feel like I had a personal travel consultant. I have already recommended you to friends and family" - David, March 2022
"Tropic Breeze has been my preferred Travel Agent for holidays to the Caribbean for several years now as I know I can totally rely on the company not only for price and efficient service but also for its friendly, knowledgeable and helpful staff" - George, February 2022
"Tropic Breeze were exceptional during Covid with the moving of our Honeymoon and all the uncertainties of the time, cannot thank Trish and the team enough" - Yvonne, February 2022.
"Always brilliantly helpful with all of our requirements, so knowledgeable about resorts and hotels. Always our first go to our long haul holidays due to extensive knowledge" - Stephen, February 2022